We promise to provide all our customers not only the best-quality products, but also the first-class service..
When you encounter any problems during using , please feel free to contact us.
You can send email to this address:info@hertzmax.com or call us 0086-0523-81556166
We will wholeheartedly provide you the best service associates’ knowledge about the generator you are interested in, then we invite you to come visit our expansive yard and shop facility to witness a load test and see the professional operation we have going on here.
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Q1: Are you trading company or manufacturer ?
A: We are factory.
Q2:what is your power range of your diesel generator?
A: we can provide power from 8KVA-4000KVA and comprehensive power solutions for you
Q3: How long is your delivery time?
A:4-6 weeks
Q4: What's your MOQ?
A:1 set.
Q5: What is your terms of payment ?
A: T/T 30% in advance and TT 70% balance paid before shipment.
Q6: What is your warranty period?
A: Our warranty period is 1 year or 1000 running hours whichever comes first. But based on some special project, we can extended our warranty period.
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Q7: Do you offer OEM service?
A: Yes.
Q8: How could I trust you?
A: Diesel Service & Supply stands behind the quality of all the generators and industrial power equipment we sell. If you are not convinced by the pictures, videos, check-in reports, load tests, customer experiences and sales associates’ knowledge about the generator you are interested in, then we invite you to come visit our expansive yard and shop facility to witness a load test and see the professional operation we have going on here.
Q9: After received the genset what should I do ?
A: After you got the generator, please read the operation manual carefully.
The User's Manual come with the generator. With Operation, Installation , maintenance and repair guide.
